Technology Insight

Gozio Health, CriticalArc Aim to Enhance Healthcare Vertical Life Safety

ATLANTA — Gozio Health, a customizable end-to-end mobile platform, and CriticalArc, creators of the SafeZone unified life-safety management solution, are partnering to enable healthcare facilities to enhance security and safety by adding SafeZone to Gozio’s location-based services platform.

Nearly 75% of workplace assaults occur in a healthcare setting, according to the Bureau of Labor Statistics. CriticalArc’s SafeZone utilizes Gozio’s Bluetooth infrastructure to enable healthcare staff to call for emergency help or routine assistance in any location, indoors or out, using either their smartphones or a dedicated wearable alarm.

The organization’s security dispatchers can pinpoint the precise locations of any person calling for help, and the locations of the nearest responders, making it easy for them to coordinate a response, typically 50% faster, according to an announcement.

“Healthcare worker safety is a critical component of patient care and something that is top of mind for healthcare providers. By adding CriticalArc’s safety solution to Gozio’s wayfinding infrastructure, hospitals and health systems can confidently prioritize staff safety and more efficiently respond to workplace violence incidents. Increasing healthcare worker safety enables staff satisfaction, reduces turnover and ultimately improves patient outcomes,” says Glenn Farrant, CEO and co-founder of CriticalArc.

Gozio Health Joshua Titus  CEO and Founder says, “For the hospitals and health systems we work with, the safety of staff is a top priority — even more so with the challenges of delivering care during a pandemic. Partnering with CriticalArc was an obvious choice given their deep experience with security and incident response in the healthcare space. With the ‘safety everywhere’ protection that this partnership offers, healthcare workers can better focus on what they do best — provide care to their patients.”

“Unlike a typical staff duress system, SafeZone helps healthcare providers keep their people safe with one unified system,” says Glenn Farrant, CEO, CriticalArc. “By providing safety everywhere — on campus, in buildings, parking areas, community clinics, and even for staff making home visits — SafeZone is transforming the way healthcare providers manage the safety of their staff.”

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